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Welcome.. Here Are Some Frequently Asked Questions

Please look below and see if your question you would like to ask apears if not dont worry just send us an email and we will answer swiftly. Thank you.

QUESTION
 ANSWER
The item has been delivered and it has been damaged in transit what do I do ?

Email us for a resolution

Damagedgoods@big-boys-gadget-toys.co.uk
I have not received my item yet and its been 7 days ?

If you still have not received it after 7 days. Email us and we will solve the problem.

Delivery@big-boys-gadget-toys.co.uk
I have used my R/C Model and have crashed it do you sell spare parts ?

Yes we do just send us an email with the item name and number along with the part needed.

Sales@big-boys-gadget-toys.co.uk
I have ordered 2 of the same R/C item can they be used together or will they interfere with each other ? On all orders where more than one of an individual item is ordered we will try to send different frequency's so they can be used together.
Was my item tested before it was sent to me ? Yes we have a very high standard of quality control here at big-boys-gadget-toys.co.uk and every item is tested.
How secure is payment using PayPal ? PayPal is very secure. please go to paypal.com for details ,they even offer you buyer protection to return your money if goods are not received or as stated
I do not have a PayPal account what do I do ? When you are on your shopping basket page hit secure checkout this will guide you to another secure page where there will be an option for non account holders just click on the button and follow the instructions.Easy and safe that's why we chose PayPal.
How to I pay by cheque or postal order ?

If you would like to pay by cheque or postal order please email us for details

Payment@big-boys-gadget-toys.co.uk
I want to purchase an item that is showing out of stock what do I do ?

Email sales and request the item its usually only a few days a item goes out of stock

Sales@big-boys-gadget-toys.co.uk

NOTE: Please read the Terms and Conditions before purchase. If you have any queries we are more than happy to answer your e-mails - View our contact us page.

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About BIG TOYS GADGET TOYS:

We supply remote Console accessories and radio controlled airplanes, electric helicopters, model boats and RC accessories. Models can be purchased on-line via PayPal or call us for updates on the latest remote controlled aircraft, helicopters, models and gadgets. We only supply quality, tested RC models and gadgets direct to you at great value prices.

Welcome to BIG BOYS GADGET TOYS Radio Controlled Model Shop Web site, We are one of the UK's best value RC Model Companies. Our models and accessories are all of the highest quality, backed up with friendly help, spares, support and advice.

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